Privacy Policy

Effective date: September 2, 2026

1. Who we are

This Privacy Policy explains how The Machine Science Company Pvt Ltd (“Machine Science,” “we,” “us”) collects, uses, and protects information when you visit machinescience.co or submit a form on our site. We are based in Pune, India.

2. Information we collect

Information you provide directly:

• Name, work email address, and company name, when you submit any form like “Book your revenue audit”
• Email address, when you subscribe to our newsletter

Information collected automatically when you visit the site:

• The page you visited and, if present, campaign tracking parameters (UTM source/medium/campaign/term/content) in the URL
• The referring website, if any
• Approximate location (country, region, city) inferred from your network connection
• Date and time of your visit or submission

If you accept cookies, we also collect analytics and session data as described in Section 3. We do not collect payment information, as no payment is processed on this site.

3. Cookies and similar technologies

We use a small number of tools to understand how visitors use this site. Two of them use cookies and only run if you click “Accept” on the cookie banner shown on your first visit — if you decline, or make no choice, these do not load and no cookies are set by them:

• Google Analytics (Google LLC) — tracks page visits, engagement, and successful form submissions
• Microsoft Clarity (Microsoft Corporation) — records anonymized session behavior (e.g. scrolling, mouse movement) and generates heatmaps to help us improve the page

One additional tool runs regardless of your cookie choice, because it does not use cookies or track individuals:

• Cloudflare Web Analytics — a privacy-first, cookie-free measurement of overall site traffic and performance

You can change your cookie choice at any time by clearing your browser’s stored site data for machinescience.co, which will show the banner again on your next visit.

4. How we use this information

• To respond to your audit request and schedule an assessment call
• To send the newsletter, if you subscribed to it
• To understand which pages and campaigns are driving interest in our services
• To maintain an internal record of leads and inquiries

5. How we share this information

We do not sell your information. We share it only with the service providers that help us run this site and respond to you:

• Resend — our email delivery provider, used to send you a confirmation and to notify our team of your submission
• Cloudflare — our hosting, content delivery, and (cookie-free) traffic analytics provider
• Google Analytics — website analytics, only if you accept cookies (see Section 3)
• Microsoft Clarity — session recording and heatmaps, only if you accept cookies (see Section 3)

These providers process data on our behalf and are not permitted to use it for their own purposes. We may also disclose information if required to by law.

6. Data retention

We retain form submissions and related records for as long as reasonably necessary to respond to your inquiry, maintain our business records, and comply with legal obligations. You may request deletion at any time (see Section 9).

7. International data transfers

Our service providers operate infrastructure in multiple countries, which means your information may be processed outside India, including in jurisdictions with different data protection laws than your own. Where required, we rely on our providers’ standard contractual and security safeguards for such transfers.

8. Your rights

Depending on where you are located, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, or to withdraw consent (e.g., unsubscribe from the newsletter at any time via the link in any newsletter email, or change your cookie choice per Section 3). To exercise any of these rights, contact us at the email below.

9. Data security

We use industry-standard measures — including encrypted connections (HTTPS), authenticated email sending, and access controls with our service providers — to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s privacy

This site is intended for business professionals and is not directed at children. We do not knowingly collect information from anyone under the age of 18.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Material changes will be reflected on this page.

12. Contact us

For any questions about this Privacy Policy or to exercise your rights, contact us at audit@machinescience.co.

The Machine Science Company Pvt Ltd — Pune, Maharashtra, India