How mature is your aftermarket business — really?
Not as mature as your revenue suggests, in our experience. Find out where you actually stand.
Across 14 years advising 250+ industrial OEMs, we built this to show you exactly where you stand — not a generic self-assessment, but one benchmarked across 10 real operating dimensions and against 185 individually verified OEMs.
Industrial Fluid
Pumps & Valves
Vacuum Pumps
& Systems
Industrial Furnaces
& Ovens
Industrial Boilers
& Heaters
Chillers & Heat
Exchangers
Three archetypes. One of them is you.
Your score places you in one of these — and tells you which target level is actually realistic for your size.
The Sell-and-Forget Parts Provider
Aftermarket is under 15% of revenue. The customer carries nearly all operational risk once the sale closes.
Becoming a Reliability Partner
Aftermarket reaches 20–35% of revenue at ~25% EBIT margin. Risk ownership is starting to shift toward you.
The Performance-Centric Operator
Aftermarket runs 35–50%+ of revenue at 25–30%+ margins — ahead of most of the mid-market.
Level 4–5 — the top ~2% "Real Outcome Based" tier — isn't what most OEMs should or can aspire to; it requires balance-sheet risk transfer most $100M–$5B OEMs shouldn't take on.
Benchmarked across 10 dimensions, industry-wide.
From how you track assets after warranty to how your organization is resourced for service. Your assessment covers the ones most relevant to you.
Three steps. About 3 minutes.
Tell us about your company
Name, work email, and your equipment category — we pull your public profile automatically.
Answer a few questions
On how you actually operate today, not aspirational answers.
Get your score instantly
Your maturity level, gap map, and peer benchmarks — on screen and by email.
Get your Aftermarket Maturity Score
A few open questions about how your organization handles few areas today. Takes ~3 minutes. You get a scored maturity position, your realistic target level, and peer benchmarks — instantly on screen and by email. No confidential details to be shared.
Their methodology is well researched and precisely architected. I've worked with them on some complex machinery, inconsistent data and undefined customer outcomes. Their approach helped us take the right track to success.
COO, mid-size HVAC company in USA
Learning from fast growing OEMs, globally
$900 Mn, APAC
$750 Mn, UK
$90 Mn, Ireland
$1.8 Bn, India
$200 Mn, India
$450 Mn, USA
Start your assessment
Strong industrial engineering pedigree
This maturity framework is built by our industry experts team, who have served 250+ industrial equipment firms over the last 14 years across the US, Germany, Canada & the UK, and have won several industry awards while doing so.
Ready to see where you actually stand?
A few open questions about how your organization operates today — that's all it takes.
Get my Aftermarket Maturity Score →Frequently Asked Questions
What is the Aftermarket Maturity Score?
A benchmarked score describing an OEM's evolution from transactional hardware seller to outcomes partner — measured across dimensions like asset visibility, value streams, connectivity, configuration integrity, and resource allocation.
How do you verify the peer companies you benchmark against?
Every comparable company in your report is individually researched — sourced, identity-checked, and category-verified. The confirmed set is cross-checked against SEC filings and annual reports, not estimated.
Do we need to reach Level 5 to benefit from this?
No. Most $100M–$900M private industrials shouldn't or can't get to L5 — the risk transfer at L4–L5 requires balance-sheet capacity and telemetry infrastructure most don't have. L3–L4 is often the realistic ceiling, and the assessment tells you which level is right for your business.
What does the assessment require from our team?
Just a few minutes from someone who knows how your service and sales operations actually run today. No ERP or CRM access, no live system integration — it's an online questionnaire, not a data audit.
How long does it take, and what do we walk away with?
About 3 minutes. You get a scored maturity position, your realistic target level, and peer benchmarks — instantly on screen and by email.